Privacy Policy

1. Overview

AKA Integrations LLC ("we", "us", or "our") operates the TalentlyVerified platform and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you disagree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and organization details when you register.
• Billing Information: Payment card details processed by our PCI-compliant payment processor (Stripe). We do not store full card numbers.
• Job Role Data: Job descriptions, screening criteria, and assessment settings you create.
• Candidate Data: Resumes, application responses, and contact information submitted by candidates who apply to your roles.
• Communications: Messages you send us via email, support tickets, or our contact form.

2.2 Automatically Collected Information

• Usage Data: Pages viewed, features used, time spent, click patterns, and navigation paths.
• Device & Log Data: IP address, browser type, operating system, referrer URL, and timestamps.
• Cookies & Tracking: Session cookies, preference cookies, and analytics identifiers. See our Cookie Policy for details.

2.3 Information from Third Parties

• Single sign-on providers (Google, Microsoft) if you choose to log in through them.
• Job boards or ATS integrations you connect to your workspace.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve the Service.
• Process payments and manage subscriptions.
• Send transactional emails (account verification, notifications, invoices).
• Generate AI-powered scoring and screening results for candidates.
• Respond to your inquiries and provide customer support.
• Monitor and analyze usage trends to improve user experience.
• Detect, prevent, and address technical issues and fraud.
• Comply with legal obligations.

We do not sell your personal data to third parties for their marketing purposes.

4. Sharing & Disclosure

We may share your information with:

• Service Providers: Trusted vendors (cloud hosting, payment processing, email delivery, analytics) who process data on our behalf under strict data processing agreements.
• Within Your Organization: Admins and reviewers in your workspace can access data relevant to your subscription.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users.

Mobile Messaging Data (A2P 10DLC Compliance) No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not share candidate personal data with parties outside your organization except as described above.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. Candidate data associated with a role is retained for 24 months after the role closes, then deleted or anonymized unless you request earlier deletion.

You may request deletion of your data at any time by contacting [email protected]. We will process deletion requests within 30 days, subject to legal retention obligations.

6. Security

We implement industry-standard security measures including TLS/HTTPS encryption in transit, AES-256 encryption at rest, role-based access controls, regular penetration testing, and SOC 2 Type II compliance (in progress).

No method of transmission over the Internet is 100% secure. If you believe your account has been compromised, contact us immediately at [email protected].

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Portability: Receive your data in a structured, machine-readable format.
• Restriction: Request we limit processing of your data in certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, email [email protected]. EU/UK residents may lodge a complaint with their local data protection authority.

8. Cookies

We use cookies and similar tracking technologies. For full details on what cookies we use, how to manage them, and how to opt out, please see our Cookie Policy.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our website at least 14 days before the change takes effect. Continued use of the Service after the effective date constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Mail: AKA Integrations LLC, 4030 Wake Forest Rd #349, Raleigh, NC 27609, USA